Purchase + Downloads
Immediately! It’s emailed to you as soon as the order is confirmed. You can also go to ‘My Account‘ (if you made one before or while ordering) and download your purchases from there.
Sometimes the email goes to the SPAM folder, please do check that as well. If you don’t keep SPAM emails or can’t find ours, then please message/email us along with your order number or the email you used for the order, and we’ll resend you the link within 24 to 48 hours.
It’s permanent. You bought it and You OWN it. Forever. You can print it without any restrictions, download to as many computers as you own, or tablets or phone. Please just don’t share them as that won’t be right 🙂
No, none of our products included ANY access codes/web access, etc.
Please email or message us. If you can, describe the problem in as much detail as possible.
Yes, Sure! Tell us your order number or email you used for the order and we’ll convert it for free 🙂
Yup! Even if we have not listed it, we do sell solution manuals, test banks and instructor manuals at the cheapest rates of almost every book (esp if it’s from Pearson, Cengage or Mcgraw-Hill).
Yes. Plus, by the time of this F.A.Q (Jan 2021), we have served more than 8500 happy students in nearly 3 years. Also, we never share or misuse your data. We also don’t store any payment information (as that is processed by payment processors like Stripe, PayPal).
Yes 🙂 We have a nice refund policy. If it’s genuine mistake or problem (emphasis on genuine please), we will refund you!
We had a major issue with our cloud services, most of which is resolved. However, some links may cause problem. Please email us (do tell us the order number or the email address you used) and we’ll send you new and permanent links!
Sure, if you have any other questions, you can email us 🙂. Visit contact us page.